Security Guidelines
Keeping every visit safe and comfortable.
Last updated: January 2026
Our Commitment to Safety
SGS Mall maintains dedicated security staff, CCTV monitoring, and an on-call ambulance service to help ensure a safe environment for every visitor, tenant and employee.
Visitor Guidelines
- Bags may be subject to routine security checks at mall entrances.
- Please keep personal belongings, especially bags and phones, secure at all times.
- Report any suspicious activity or unattended items to the nearest security personnel immediately.
- Follow posted emergency exit signage and staff instructions during any drill or emergency.
Tenant & Vendor Guidelines
- All store fit-outs must comply with fire and electrical safety codes before opening.
- Fire extinguishers and emergency exits within each unit must remain unobstructed at all times.
- Staff should be familiar with the mall's emergency evacuation procedure.
Emergency Contacts
In case of an emergency while at SGS Mall, please alert the nearest security guard or contact the mall office at +91 20 4600 7999.
Questions
For any security-related queries or to report a concern, please use our Contact Us page.